Download Customer Agreement for Christmas Light Installation (PDF)

• Estimates: are free however; once a design has been agreed to, any changes may affect the pricing. Electrical cords and accessories are included in the quote.
• Payment: we take a 50% down payment and the balance is due upon completion of the installation.
• Service: we reserve the right to decline installation to areas that we deem unsafe. Maximum height of home 30ft., landscape 20ft. If standard fastening methods are not possible additional charges may apply. We reserve the right to take and use photos or video of the customer’s property for marketing and media purposes.
• Electricity: homeowner must provide clear access to safe electricity. Electrical outlets should not be tied to high AMP devices such as refrigerators. We will not be responsible for inadequate, faulty, or overloaded electrical sources at the place of service. Customer may need to have an electrician add additional outlets inside or out (not included in quote).
• Warrantees: we will test the lighting at completion and make sure everything is fully functional. Defects must be reported to us within 24 hrs. of installation. After 24 hrs, we will not be responsible for broken bulbs, fuses, or wiring. No guarantee on icicle lights. We will make 1 free unscheduled service visit over the holidays to insure that everything is up & running. Additional service calls are $20.00 per visit with a guaranteed 48 hr. response time. Emergency visits are double on weekdays and triple on weekends.
  NO WARRANTY/GUARANTEES ON HOME OWNERS PROVIDED LIGHTS.
• Takedown Service: for a small to medium installation it is $75 pre pay or $100 if not paid at time of installation. Large $100 pre pay $150 after. *some homes will have special situations that we will need to agree on takedown pricing prior to installation.
• Using Customers Lights: we ask that you have enough to complete the job. We charge by the hour so we suggest that strands be untangled. We work with your existing equipment but we may need to add lights, extension cords, timers, etc… to get the look that you want for your home.

We wish that we could solve any problem with your lights, however due to factors beyond our control we can not guarantee damage caused by severe weather, mowing services, etc…